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Information shared by RELIVE is not a substitute for medical advice given by your physician or health care provider. The contents of RELIVE are intended for informational and educational purposes only and not for the purpose of rendering medical advice. RELIVE is not affiliated with any doctor, hospital or medical group.

Please always seek the advice of your primary care physician or qualified health care provider with any questions regarding a diagnosis or medical condition. Do not delay seeking professional medical advice or treatment because of something you have read here. Reliance on any information provided by RELIVE is solely at your own risk. If you need emergency medical assistance, dial 911 immediately.

Disclaimer on the Information Provided on the RELIVE Website:

All forms of content that appear on RELIVE's website (referred to herein as the "Site") are provided for general information purposes only. They do not represent individual medical advice, counsel concerning individual treatments or medical care, referrals to healthcare professionals, or any other recommendations. You should not rely on any information on this Site to replace consultations with your doctor and other qualified healthcare professionals regarding your individual health needs. Statements or opinions expressed by patients, caregivers, physicians and other independent authors reflect the experiences and views of each such individual and do not necessarily reflect the views or any official policy of RELIVE.


RELIVE makes every effort to provide accurate and up-to-date information. However, RELIVE expressly disclaims all responsibility and liability arising from your use of or reliance on this Site, or for the information contained herein as a reference source, and for any advice or other guidance or information provided by any health care provider contributing to this Site.


Links Outbound:

RELIVE’s Site also contains links to other websites. RELIVE does not necessarily endorse the views expressed in the websites to which it provides links, nor is the organization responsible for the information they contain. The content of these linked websites are the sole responsibility of such websites and their contributing authors. We do not intend links to other websites to be referrals or endorsements of the linked entities, but rather provides such links for convenience only.


RELIVE’s Site also contains links to videos and other forms of information on third party websites. RELIVE does not necessarily endorse the views expressed in the videos or websites to which it provides links, nor is the organization responsible for the information they contain. The content of these linked videos and websites are the sole responsibility of such websites and their contributing authors. We do not intend links to other websites to be referrals or endorsements of the linked entities, but rather provides such links for convenience only.


Links Inbound:

RELIVE grants you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to the Site under the following conditions: a) the links and the content on your website must not suggest any affiliation with or endorsement by RELIVE or cause any other confusion regarding your relationship to RELIVE or their online services; b) the link opens to the full version of applicable web page, and each page within the Site is displayed in full (including all trademarks and branding), unaltered, and without any accompanying frame, border, margin, design, branding, trademark, advertising, or promotional materials not originally displayed on the page within the Site; and c) the links and content on your website do not portray RELIVE Representatives in a false, misleading, derogatory, or otherwise offensive matter, and do not contain content that is unlawful, offensive, obscene, threatening, harassing, or that violates this Agreement or any right of any third party or is otherwise objectionable to RELIVE.


RELIVE reserves the right to suspend, withdraw permission, or prohibit linking to its web pages and/or online services for any reason, in its sole discretion, without advance notice or any liability to any kind to you or any third party. Unless RELIVE enters into a specific written agreement with you, you may not use any of RELIVE’s names, logos, designs, slogans, trademarks, or service marks in or with your links, except that you may link to the Site using the plain text name of the Site.


Acceptable Use:


You agree to use RELIVE only for its intended purpose and in an authorized manner. You must use RELIVE in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of RELIVE are prohibited. You may not:

  1. attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to RELIVE, user accounts, or the technology and equipment supporting RELIVE;

  2. frame or link to RELIVE without permission;

  3. use data mining, robots, or other data gathering devices on or through RELIVE, unless specifically allowed by these Terms;

  4. impersonate another person, or misrepresent your affiliation with a person or entity;

  5. sell, transfer, or assign any of your rights to use RELIVE to a third party without the express written consent from RELIVE; or

  6. use RELIVE in an illegal way or to commit an illegal act in relation to RELIVE.


User-Generated Content Policy:

When you transmit, upload, post, email or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages, or other materials on RELIVE’s Site, forum, or social media outlets, you give RELIVE the irrevocable right to reproduce, distribute, publish, display, edit, modify, create derivative works from, and otherwise use your submission for any purpose in any form and on any media. You also agree that you will not:

  1. Post material that infringes on the rights of any third party, including intellectual property, privacy or publicity rights.

  2. Post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by RELIVE in its sole discretion.

  3. Post advertisements or solicitations of business.

  4. Impersonate another person.

  5. Allow any other person or entity to use your identification for posting or viewing comments.

  6. Post the same note more than once or “spam.”


RELIVE reserves the right (but is not obligated) to do any or all of the following, in its sole discretion:

  1. Remove communications that are abusive, illegal or disruptive, or that otherwise fail to conform to these Terms and Conditions.

The views and opinions expressed in comments are strictly those of the author(s) and in no way represent those of RELIVE. We assume no liability for the information therein and extend no implied or expressed warranty or guarantee of accuracy. Finally, you agree that you will indemnify RELIVE against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to any material you have posted.


Social Media Guidelines:

RELIVE encourages comments, posts and discussions on our various social media outlets, including but not limited to Facebook, Twitter, Instagram, YouTube and LinkedIn. We do not pre-moderate comments and welcome most posts. We do not delete or censor comments unless they have content that:

  • is abusive

  • is off-topic

  • contains ad-hominem attacks

  • promotes hate of any kind

  • uses foul language

  • is blatantly spam

  • is reported as abuse

  • violates the Forum’s rules and policies

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures the confidentiality and security of patients' healthcare information. Therefore, to protect patients' privacy, RELIVE will not respond to comments related to specific patients. Please remember that when you participate in public social media, your comments and/or posts may be published for all to see. For your own privacy, you shouldn't post detailed personal medical information linked to your name. We can't respond to every comment on public social media, particularly those that deal with individual medical cases and issues.

Virtual Support Group & One-on-One Session Guidelines:

Please ensure you are in a private and quiet space prior to joining a meeting or session, or use headphones. As always, your privacy and right to confidentiality is of utmost importance to us. Please be respectful and courteous to all. We reserve the right to remove any participant from a group for conduct that is disruptive or disrespectful to other members. The foundation of RELIVE online support groups and one-on-one sessions is to raise up each individual with love, hope and strength, never to denigrate or judge. Any information shared in the RELIVE online support groups should be kept within the group. If you would like to continue discussions in a personal setting, please ensure all parties involved have consented and are in agreement. If you have been instructed to attend any RELIVE support groups or one-on-one sessions by your social worker, please ensure you inform the facilitator of said groups or sessions, so they may make note of your attendance. It is strongly recommended you turn on your camera while participating in RELIVE support groups, especially if you have been instructed to attend.

RELIVE online support groups and one-on-one sessions are intended to offer a safe space to process feelings and experiences related to liver disease, liver failure (and also alcoholism and addiction recovery where relevant) and liver transplant, while receiving peer support. Communication with others you can relate to and come to trust about your condition, concerns and how you are feeling can ease loneliness, anxiety and fear.

RELIVE online support groups are educational and supportive in nature and will offer shared experiences and self-care strategies to assist patients and caregivers during difficult times. Any health care or psychological advice RELIVE support groups or one-on-one sessions offer are merely subjective and experiential and definitively are not to be considered professional or medical in any way. 

No diagnosis or treatment recommendations regarding any medical or mental health condition or illness will be offered. RELIVE online support groups cannot be a substitute for or alternative to treatment when a medical condition is present. RELIVE support group members are advised to seek professional services from licensed physicians, psychologists and health care professionals, if and when necessary. It is the sole responsibility of each attendee to refer any information in said support groups or one-on-one sessions to the appropriate medical professional before considering any action or treatment.


All RELIVE support groups and one-on-one sessions are held online via Zoom. To provide protection and privacy and help prevent Zoom-bombing (disruptive, uninvited gate crashers), a unique meeting ID and passcode is required to join all RELIVE support group meetings and one-on-one sessions. This information can only be obtained through personal invitation. New attendees are always welcome and can request to join us through our Site or by email:

RELIVE maintains the right to modify these Terms of Use at any time by electronic notice posted on our Site. By continuing to use our Site, you agree to be bound by our Terms of Use and consent to the data practices described in our Privacy Policy.



Our Commitment to Privacy:

RELIVE respects the privacy of every visitor to our Site. The purpose of this Privacy Policy is to describe how we collect and use information about our online visitors, and the choices you have regarding your personal information. This Policy may be changed or updated from time to time. By continuing to use our Site, you consent to the practices described in this Policy.

What information do we collect?

You may browse our Site without identifying yourself or providing any personally identifiable information. When you interact with us through your computer or mobile device, however, we do record certain non-identifying site-usage data, such as your number of visits to our Site pages, type of internet browser you are using, domain name of the website you clicked on to come to our Site, and/or IP address and server owned by your Internet Service Provider.


If you elect to provide us with individually identifying information, this may include name, email address, mailing address, phone number, payment details, other demographic information, and health data. RELIVE keeps all names, addresses, and all other personal information supplied by visitors to our Site strictly confidential unless express consent is given otherwise.

How is this information used?

This data is used to store and process the information to better understand user needs and how we can improve our Site; contact you directly, including to deliver requested invites to virtual support groups or one-on-one sessions; and to track usage behavior.

We may use this information to communicate with you by email, phone, SMS (text) message, or postal mail from time to time. We may receive confirmation via HTML code when you open an email from us, which helps us measure our reach and ensure, reduce or eliminate duplicate e-mails. If you no longer wish to receive e-mails from us, please unsubscribe or contact us at:

What are Cookies?

Some parts of our Site may also use 'cookies,' which are alphanumeric identifiers that are transferred to your computer through your web browser. You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. However, if cookies are rejected, some pages on our Site may not function properly. Please view our cookie policy below.

Cookies Policy:

When you interact with us, we use technological tools such as "Cookies," "Log Data," and other identifiers to receive and store certain types of information whenever you interact with our Site. Examples include your IP address, unique device identifiers, session IDs, computer or mobile device make and model, operating system, browser program and version, pages you requested and history. We may use this data to, among other things, tailor, customize and enhance services as well as your experience and to help diagnose, operate and administer our Site. We also use cookies to save you time while using the Site, remind us who you are, and track and target user interests in order to provide a customized experience. Cookies allow us to collect Non-Personally Identifiable Information from you, like which pages and applications you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. However, if cookies are rejected, some pages on our Site may not function properly.

Our Site may automatically collect usage information, such as the numbers and frequency of visitors to our Site and their components. This data is only used in the aggregate, that is, as a statistical measure, and not in a manner that would identify you personally. We use this information to design and improve our Site and may provide this information to partners so they can understand how often users access areas of our Site.

When you visit our Site, we may automatically collect certain information through the use of electronic tools like Cookies and Web beacons or Pixel tags. We use Non-Personally Identifiable Information to troubleshoot, administer our Site, analyze trends, gather demographic and engagement information, enhance and customize our Site, measure the effectiveness of our links, content and programming, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third-party service providers.

To opt out, you may visit the settings in the browser you are using:

To opt out of being tracked by Google Analytics across all websites, visit this link:

Additionally, RELIVE may include a third-party cookie from Google in order to use Google Analytics to monitor Site statistics. Please note that Google and its wholly owned subsidiaries may retain and use, subject to the terms of its Privacy Policy (located at:, or such other URL as Google may provide from time to time), information collected in Your use of the Service.

Any automatically collected information may be maintained indefinitely and used for our internal business and marketing purposes, such as assessing traffic patterns and usage of various features on the Site, but will not be sold or otherwise disclosed to third parties for any purposes.

Please Note: Children under the age of 13 should receive parental consent prior to disclosing any personal information and utilizing internet websites.

What security is provided for the information?

Our organization is hosted on the platform. provides us with the online platform that allows us to share our informational content with you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by and used by our organization adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like: Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. If you wish to have your data that was submitted to RELIVE through the Site edited or removed, or if you have questions, concerns, complaints or suggestions regarding our Privacy Policy, please email us at:

Our Site also has a Secure Socket Layer (SSL) security certificate for website protection.

You use the Site at your own risk. We implement reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, Electronic Communications sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Site or Electronic Communications. Please keep this in mind when disclosing any Personal Information to RELIVE via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site, or third party websites.

Legal Proceedings:

 We will share personal information with third party companies, organizations or individuals outside of RELIVE if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: 

  • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request. 

  • Enforce applicable Terms of Use, including investigation of potential violations. 

  • Detect, prevent, or otherwise address fraud, security or technical issues. 

  • Protect against harm to the rights, property or safety of RELIVE, our users, or the public as required or permitted by law.

Consent to Processing of Personal Data in United States:


This Site and Services are not directed to residents of the European Union. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

Our Commitment to Our Donors:

We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This Policy applies to all information received by RELIVE, both online and offline, on any Platform ('Platform' includes the RELIVE Site and mobile applications), as well as any electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors' information will only be used for purposes necessary to process the donation.

RELIVE is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. While RELIVE strives to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the Site and we are currently working to achieve this. Be aware that due to the dynamic nature of the Site, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the Site up to the same level of overall web accessibility. If you have any comments and/or suggestions relating to improving the accessibility of our Site, please don't hesitate to contact RELIVE by phone or email. Your feedback will help us make improvements.

RELIVE maintains the right to modify this Privacy Policy at any time by electronic notice posted on our Site. By continuing to use our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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